Landed-cost field notes

Answers for teams shipping Shopify orders across borders

Plain-English guides on HS codes, country of origin, duty-paid checkout, and EU and UK customs changes.

October 15, 2026

How do US brands handle Norway VOEC VAT on low-value imports?

Norway runs its own VAT scheme for foreign sellers of low-value goods, called VOEC. US brands selling parcels under the scheme threshold need registration, checkout VAT, and the VOEC number on every parcel.

Frequently asked questions

How do US brands handle Norway VOEC VAT on low-value imports?

Norway runs its own VAT scheme for foreign sellers of low-value goods, called VOEC. US brands selling parcels under the scheme threshold need registration, checkout VAT, and the VOEC number on every parcel.

How do US brands handle Japan consumption tax on cross border sales?

Japan charges 10 percent consumption tax on goods sold to Japanese consumers, and imports are taxed at the border. US brands selling direct need a model for who acts as importer and how tax shows in the price.

How do US brands clear Canadian customs without surprise charges for buyers?

Shipping from the US to Canada crosses a real customs border: duties, GST and HST, and carrier brokerage fees apply, and brands that hide those costs until delivery lose Canadian buyers to refusals and chargebacks.

How does the EU IOSS scheme simplify VAT for US brands selling to Europe?

The Import One Stop Shop lets non EU sellers collect VAT at checkout on goods of 150 euros or less sold to EU consumers, then file one monthly return instead of registering in every member state where shoppers live.

October 20, 2026

What should US brands know about selling to South Korea online?

South Korea is a large, sophisticated ecommerce market with its own customs clearance ID system for personal imports, a de minimis threshold tied to shipment value and origin, and product certification rules that catch US brands by surprise.

October 21, 2026

Selling online into the UK after Brexit: import VAT basics for US brands

Since Brexit, goods sold online to UK consumers carry UK import VAT rules that depend on the value of the consignment and where the goods sit at the moment of sale. US brands get caught by the 135 pound threshold most often. This guide explains the split and what to set up.

October 26, 2026

International address formats at checkout: small fields, expensive errors

A practical guide to international address formats for checkout teams whose parcels fail because a postcode or district field did not fit. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 27, 2026

Duties at checkout versus on delivery: choosing the honest option

A practical guide to duties at checkout for cross border sellers who ship orders across borders every week. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 28, 2026

Returns across borders: making the second journey cheaper

A practical guide to returns across borders for cross border sellers handling returns. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 29, 2026

How do US brands sell into Australia without GST surprises at the door?

Australia taxes low value imported goods at the point of sale: overseas sellers over the registration threshold collect GST on goods of 1,000 Australian dollars or less. This post explains the model, the customs declaration change it creates, and the high value route that still runs through the border.

October 29, 2026

How do US brands handle UK VAT on goods sold to British shoppers?

Selling into the UK means VAT is decided by the consignment value, with a hard line at 135 pounds. Below it the overseas seller charges UK VAT at checkout. Above it the tax moves to import. This post walks through both routes and the registration each one needs.

October 28, 2026

Address formats for cross border deliveries: avoiding failed drops

A practical guide to address formats for cross border deliveries for cross border sellers shipping parcels. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 27, 2026

Cross border tracking gaps: telling customers where a parcel really is

A practical guide to cross border tracking gaps for cross border sellers who ship orders across borders every week. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 26, 2026

Cross border returns: who should pay duty the second time

A practical guide to cross border return duty for sellers who reship replacements and get charged duty twice on the same goods. It covers how to diagnose the real cause from records, the smallest fix that holds, and how to check after one full cycle whether the change actually worked.

October 24, 2026

Country of origin labels for online orders: what sellers must show and where

Origin rules were written for physical shelves, but online sellers are expected to meet them on product pages, customs paperwork, and the goods themselves. This guide explains which origin statements matter, how marking differs from a customs declaration, and the mistakes that get parcels held or listings questioned.

October 22, 2026

DDP or DAP: choosing who carries customs costs when you sell across borders

Delivered duty paid and delivered at place sound similar and bill very differently. Under DDP the seller owns the customs bill; under DAP the buyer meets it at the door. Choosing wrong produces refused parcels and furious customers. This guide explains both terms in plain online selling terms.

October 19, 2026

How do US brands handle New Zealand GST on low value imports?

New Zealand applies GST to low value imported goods sold to consumers, with overseas sellers collecting at checkout on items of NZ$1,000 or less. Getting registration and pricing right stops parcels being taxed twice at the border.

September 30, 2026

How should US brands price VAT into EU checkout?

EU shoppers expect VAT-inclusive prices; US brands think in pre-tax prices. The three VAT pricing models, how IOSS changes the math, and a practical playbook for EU checkout.